Wednesday, July 13, 2016

New Ticketing System

If you are an existing TIFF Member, you should've received an e-mail instructing you on how to create a new online Membership account for the new ticketing system. The interesting thing is what is running the new ticketing site:

If you can't make it out in the image, the new site is powered by Ticketmaster. It will be interesting to see what the performance of the new system is under load when individual tickets go on sale. In past years, the old system was pretty much guaranteed to go down. In more recent years they introduced a waiting room to which you were shunted if the site was overloaded. The problem with the waiting room was that it wasn't very good at letting people back in following the order they first arrived at the site. assuming it let you back in at all, which generated a lot of frustration. I'm cautiously optimistic about the new system, so we'll see how it goes this year.

My experiences at the Toronto International Film Festival. Note this blog is not affiliated with the Toronto International Film Festival Group or the festival itself.
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