Coupon Books

This year, the festival has changed the process for ticket books. Rather then sending tickets to you in advance, they now send drop-off and pick-up coupons, one for each book of tickets (e.g. if you ordered two books of 10 tickets each, you would receive two drop-off coupons and two pick-up coupons).

When submitting your advanced order form at the end of August, you include with your order form one drop-off coupon. So if you ordered two books of 10 tickets each, you would fill out two forms, one for each book of 10, and with each form you would include a drop-off coupon.

Once the festival has filled all orders and released them for pick up, you use your pick-up coupons to get your tickets. If not all your choices could be fulfilled, you receive a number of tickets equal to the choices you didn't get. For example, if with your 20 tickets you got 15 of your choices, you would receive tickets for the 15 films, plus 5 coupons you can use during the festival.

If you have ordered tickets in advance online, you can pick up the order forms starting Tuesday, August 30, at the Cumberland Terrace Processing Centre, 2 Bloor Street West. You have until Friday, September 2, to finish selecting your films and submit your order forms to the same location (you can submit your forms anytime between August 30 and September 2 from 9:00 AM to 7:00 PM). Fulfilled orders can be picked up September 5 and September 6 at the same location, from 10:00 AM to 6:00 PM.

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