Start of Advanced Ticketing

Tuesday, August 30 marks the start of advanced ticket selection. If you pre-ordered coupons back in July, you can pick up your advanced ticketing package at the festival processing centre at Cumberland Terrace, 2 Bloor Street W, from 9:00 AM to 7:00 PM. Note this location is different than last year. You must pick up the packages at this location and *not* the main box office.

You bring along the pick-up coupon(s) you should have received in the mail several weeks ago. Each coupon can be exchanged for a ticket selection form on which you choose your films for the festival. You must bring all the coupons you received. For example, if you ordered two books of 10 coupons, you would have received two pick-up coupons, each of which must be exchanged for an order form. If you only bring one coupon, then you would only get one package, and you would only be able to pre-select 10 films instead of 20.

If you ordered a festival programme, it can also be picked up at this time; once again, you have to bring along the coupon you received in the mail and exchange it for an actual programme.

Completed order forms must be dropped off *before* 1:00 PM on Friday, September 2. Any orders received after this time will not be in the advanced ticket draw. You can drop off the forms any time from August 30 to September 2 at 1:00 PM.

The festival staff then spends the weekend processing orders. You can then line up at the processing centre (*not* the main box office) any time from Monday, September 5 to Tuesday, September 6 from 10:00 AM to 6:00 PM, or the main box office any time after the 6th to pick up your completed forms and see what movies you received.

Most people line up on the Monday to pick up their completed packages (and there is usually a substantial line). If you didn't receive all your desired films, you can usually line up in a different line that day to select alternative movies with any remaining coupons you have. If you wait until later to use any remaining coupons, you may find that many of the more popular movies have sold out.

For anyone who did not order advanced tickets, general ticketing opens to the public on Wednesday, September 7, either at the main box office or online.

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