Thanks to Greg at TOfilmfest.ca for some additional clarifications he got from TIFF staff:
- The online ticketing system will be down for maintenance between 1:00 AM and 4:00 AM each night, but other than that, you can select your tickets (for My Choice packages) anytime after your scheduled start time (and before the end of your advance ticketing period).
- Each account/membership can purchase 1 Premium flex pack (which is either 6 or 12 tickets) and/or up to 4 TIFF Choice packs.
- Ticket exchanges can be made starting on September 4, 2012 and up to 7:00 PM the day before the screening. There is no fee for exchanges on screenings in packages, and a $2.50 fee for single ticket exchanges (regardless of whether you are a TIFF member).
- MasterCard and American Express are now accepted as payment methods. There is an advance purchase window for Visa cardholders (for ticket packages) because Visa is a major sponsor of the festival.