2009 Advance Order Procedure Deadline Monday

Just a reminder that for anyone participating in the Advance Order Procedure (i.e. anyone with a 10-ticket, Festival, Festival Lite, Day, or Day Lite packages), the deadline for dropping off your completed order is Monday, August 31, 2009 at 1:00 PM. If you fail to drop off your package by then at the festival box office at Nathan Phillips Square, then your order will be processed after everyone else.

Shortly after the deadline the festival will randomly draw a box number. Orders will be processed starting from that box. If you supplied an e-mail address on your envelope, then the festival will usually send you an e-mail once your order has been processed, letting you know which films you did and didn't get. If you didn't get some of your first or second choices, then you will receive a voucher for those selections, which can be exchanged for a ticket to another film of your choosing.

You can pick up tickets/vouchers starting Thursday, September 3, 2009 at 7:00 AM at the Nathan Phillips Square box office. If you got all your picks, you do not need to show up at 7:00 AM.

For those not participating in the Advance Order Procedure, general tickets go on sale September 4, 2009 at 7:00 AM, by phone, at the festival box office, or online.

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